Terms of Service
Last updated: 1 March 2026
These Terms of Service ("Terms") form a legally binding agreement between you and AuraxAI governing your access to and use of our website, our AI-powered market analysis tools and our related services. Please read them carefully before using the platform.
1. Acceptance of these Terms
By creating an account, accessing the platform or using any of our services, you confirm that you have read, understood and agreed to these Terms and to our Privacy Policy and Risk Disclosure. If you do not agree, you must not use the platform.
2. Definitions
- "AuraxAI", "we", "us" and "our" refer to AuraxAI, with its registered office at Fenchurch Street 136, EC4N 7BJ London, United Kingdom.
- "Platform" means our website, applications, dashboards, calculators and any associated tools.
- "User", "you" and "your" refer to any person who accesses or uses the Platform.
- "Services" means the market analysis, risk management controls and informational content we make available through the Platform.
3. Eligibility
You may use the Platform only if you are at least 18 years old, have the legal capacity to enter into a binding contract, and are not prohibited from using financial or digital-asset services under the laws of the jurisdiction in which you live or from which you access the Platform. You are responsible for ensuring that your use complies with all applicable local laws.
4. Accounts and security
You must provide accurate and complete information when registering and keep it up to date. You are responsible for safeguarding your login credentials and for all activity that occurs under your account. You must notify us without undue delay at [email protected] if you suspect unauthorised access. We are not liable for losses arising from your failure to protect your credentials.
5. Nature of the Services
The Services include AI-assisted market analysis and informational tools. Outputs generated by these tools are based on historical and current data, are probabilistic in nature and may be incomplete or inaccurate. They do not constitute personal investment advice, a recommendation to buy, sell or hold any asset, or an offer to enter into any transaction. Any decision you make is your own responsibility.
6. Fees and charges
Certain features may be subject to fees, subscriptions or spreads. Where applicable, the relevant charges will be disclosed before you commit to a paid feature. Prices may change; changes will not apply retrospectively to fees you have already paid. All amounts are shown in the currency stated on the Platform and may be subject to VAT or other applicable taxes.
7. Risk acknowledgement
Crypto assets and other financial instruments are volatile and may lose value rapidly, including to zero. You acknowledge the risks described in our Risk Disclosure and accept that you may lose some or all of the capital you commit. Past performance, including any figures shown in calculators or simulations, is not a reliable indicator of future results.
8. Acceptable use
You agree not to:
- use the Platform for any unlawful purpose, including money laundering, fraud or market manipulation;
- attempt to gain unauthorised access to any part of the Platform, other accounts or underlying systems;
- scrape, copy or reverse engineer the Platform or its analytical models, except as permitted by law;
- introduce malicious code, overload infrastructure or interfere with other users' access;
- misrepresent your identity or affiliation with any person or organisation.
9. Intellectual property
All content on the Platform, including the AuraxAI name, logos, software, text, graphics and analytical models, is owned by us or our licensors and is protected by United Kingdom and international intellectual property laws. We grant you a limited, non-exclusive, non-transferable and revocable licence to access the Platform for your personal, non-commercial use. No other rights are granted.
10. Third-party services
The Platform may link to or integrate with third-party websites, data providers or payment services. We do not control and are not responsible for their content, availability or practices. Your use of third-party services is governed by their own terms.
11. Limitation of liability
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under English law. Subject to this, we are not liable for any loss of profit, loss of capital from trading decisions, loss of data or indirect or consequential loss arising from your use of the Platform. Our total aggregate liability is limited to the fees you paid to us in the twelve months preceding the claim.
12. Suspension and termination
We may suspend or terminate your access with immediate effect if you breach these Terms, if we reasonably suspect fraud or unlawful activity, or where required by law or by a competent authority. You may close your account at any time by contacting us. Provisions that by their nature should survive termination will continue to apply.
13. Governing law and disputes
These Terms are governed by the laws of England and Wales. Before starting formal proceedings, you agree to contact us to attempt to resolve any dispute in good faith. Subject to any mandatory consumer rights that apply in your country of residence, the courts of England and Wales have exclusive jurisdiction.
14. Changes to these Terms
We may amend these Terms from time to time to reflect changes in law, our Services or our business. We will publish the updated version on the Platform and revise the "Last updated" date. Where changes are material, we will provide reasonable advance notice. Your continued use of the Platform after the effective date constitutes acceptance of the revised Terms.
15. Contact us
If you have questions about these Terms, please contact AuraxAI at Fenchurch Street 136, EC4N 7BJ London, United Kingdom, or by email at [email protected].